“Business Chat” on Instagram refers to a feature that enables real-time conversations between users and businesses or brands on the platform. It is designed to streamline customer service, inquiries, and interactions, making it easier for users to engage with businesses they follow or are interested in. Instagram Business Chat is a messaging feature specific to business accounts on the popular social media platform, Instagram. It allows businesses to engage with customers through private messages swiftly and effectively.
How do I Start a Business Chat?
To start a business chat on Instagram, you need to switch to a professional account. Here are the steps to follow:
- Open your Instagram app and visit your profile page.
- Tap the three parallel lines button in the top right corner.
- Select “Settings”.
- Choose “Switch to Professional Account”.
- Tap the messaging icon (top right) to start a new business chat.
Can I Switch Back to a Personal Account after Switching to a Professional One?
Yes, you can switch back to a personal account after switching to a professional one. Here are the steps to follow:
- Go to your profile and tap the three parallel lines button in the top right corner.
- Select “Settings”.
- Choose “Account”.
- Tap “Switch Account Type”.
- Select “Switch to Personal Account” and then tap “Switch to Personal” to confirm.
Please note that each time you switch back to a personal account, your insights on Instagram will be erased.
How do I Know if Someone has Switched to a Business Account on Instagram?
